You can exchange or return products that you've ordered online at the store. There's no need to register your products online for this, but you must bring the invoice from the order to the store. You don't have to print it; a digital version is also acceptable.

Yes, you can exchange a product in our store, even if it was ordered online. We always need a receipt or invoice for the purchase, whether it was made in-store or online.

Unfortunately, we can't offset the amount of your new in-store purchase against your online order. The purchase amount of the returned product will be refunded via the original payment method. You can pay for the new product in-store by card or cash.