You cannot change your invoice yourself. Customer service can do this for you up to 30 days after the invoice was issued. Send an email with your order number and the desired changes. You will receive an adjusted credit invoice in your mailbox within 3 working days, making the current invoice void.

You will receive your invoice as soon as your products are shipped, along with the shipping confirmation. If your order has already been dispatched, check if the invoice is listed in your The Christmas Shop - Account, under invoices. Feel free to contact customer service if you can't find the invoice.

Once we've shipped your order, you'll receive a shipping confirmation and the invoice via email. You can also download the invoice in your The Christmas Shop - Account under invoices. Please wait until your order is actually shipped.