FAQ • Store Visit

Customer service
Where are your stores located?

Except for January and February, our Christmas store in Delft is open all year round. Here you’ll find all our products, get a taste of the Christmas spirit, and be inspired by our richly decorated trees and wreaths.

You’ll find our store in Delft at:

Voldersgracht 5

2611ET Delft

How can I pay in the shop?

You can pay in the store using PIN, credit card, or cash.

Can I pick up my ordered products in-store?

Yes, absolutely. When checking out on our website, you can choose to pick up your order. Your order is usually ready for you within a few hours. You'll receive an email when you can come to collect your order. Don't forget to bring your order confirmation to the store. We sent your order confirmation to you by email after completing your purchase.