Exchanges or Returns

Register a return without an account.

You can find your order number in the order confirmation email.

How does the return request work?

  • Find your order number in the confirmation email. With your email address, you can start the return request.
  • Enter the product you want to return and the reason for the return. Make sure your address is still correct so we can send new products if needed.
  • Once you've submitted your return request, you can send the products back with the printed return form in the box.
  • Once we receive your return and the products are in good condition, we will refund the purchase amount to your account.
More about exchanges and returns