You can request a return using the online return form. It's quick and easy. If you need any help, feel free to reach out to our customer service.

Yes, you can take your product to the store and return it there. You don't need to request your return in advance, and there's no need to print anything. However, we do need the invoice for your order, which you can find in the shipping confirmation of your order.

Even if you bring your return to the store, we will refund the purchase amount to your account within 3 days. We do not provide cash refunds in the store, and you cannot offset the purchase amount against other purchases.