Once we have processed your return, we will refund you within 14 working days. It might take a little while before the money appears in your account, depending on your payment method.

We do not accept cash payments. Therefore, you can never receive a cash refund for a return or cancellation, not even in the store.

You can't find the status of your refund on our website. We process returns as quickly as possible and will refund you promptly, within 14 business days. If the money is not in your account after 14 business days, please contact our customer service.

We will refund you via the payment method you used for your online order. We will send you a confirmation email once the refund has been processed back to your account.

If you purchased your products in-store, we will refund in cash, or you can choose to have the amount refunded via a card payment reversal.